Journal of Chaohu University ›› 2022, Vol. 24 ›› Issue (4): 32-39.doi: 10.12152/j.issn.1672-2868.2022.04.005

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Research on the Effect of Office Chit -chat on Knowledge Concealment: The Chain Mediating Effect of Interpersonal Trust and Psychological Disengagement

WANG Ping:1.College of Business, Fuyang Normal University;2.College of Information Engineering, Fuyang Normal University  WANG Yao-juan,WANG Xue-lian:College of Business, Fuyang Normal University   

  1. 1. College of Business, Fuyang Normal University, Fuyang Anhui 236000; 2. College of Information Engineering, Fuyang Normal University, Fuyang Anhui 236000
  • Received:2022-04-27 Online:2022-07-25 Published:2022-10-31

Abstract: Office chit-chat, as an instant interaction ritual, has widely existed in Chinese organizations and its practical effectiveness has been tested. However, few studies explored the influence of office chit-chat on knowledge concealment and its mechanism. Based on affective event theory and resource preservation theory, we focused on the influence of office chit-chat on knowledge concealment and investigated the chain mediating effect of interpersonal trust—psychological disengagement. Regression analysis using 367 individual samples found that: Office chit-chat has a negative prediction effect on knowledge concealment; Interpersonal trust and psychological disengagement play a mediating role between office chit-chat and knowledge concealment; The chain relation of interpersonal trust—psychological disengagement has a significant mediating effect between office chit-chat and knowledge concealment. The conclusion not only expands the study on the outcome variables of office chit-chat, but also provides a practical reference for organizations to realize the positive effect of chit-chat and tackle employees’ knowledge concealment.

Key words: office chit-chat, interpersonal trust, psychological disengagement, knowledge concealment, chain mediation

CLC Number: 

  • F272.92