巢湖学院学报 ›› 2022, Vol. 24 ›› Issue (2): 33-39.doi: 10.12152/j.issn.1672-2868.2022.02.005

• 政法与社会 • 上一篇    

长寿时代的高品质养老社区生态研究——以H养老社区为例

陈松林,樊婷婷,高丽杰:安徽建筑大学 公共管理学院   

  1. 安徽建筑大学 公共管理学院,安徽 合肥 230601
  • 收稿日期:2021-06-20 出版日期:2022-03-25 发布日期:2022-06-25
  • 作者简介:陈松林(1968—),男,安徽合肥人,安徽建筑大学公共管理学院教授,主要从事组织行为、人力资源管理研究。
  • 基金资助:
    安徽省社会科学创新发展研究课题攻关项目(项目编号:2020CX083)

Research on the Ecology of High-Quality Elderly Community in the Era of Longevity:Taking H Retirement Community as an Example

CHEN Song-lin,FAN Ting-ting,GAO Li-jie:School of Public Administration, Anhui Jianzhu University   

  1. School of Public Administration, Anhui Jianzhu University, Hefei Anhui 230601
  • Received:2021-06-20 Online:2022-03-25 Published:2022-06-25

摘要: 随着老人长寿时代的到来,适应老人高品质养老需求的养老社区正在实践探索中,促进这种社区的可持续发展是值得研究的现实问题。通过文献研究法和案例研究法,运用组织生态理论,发现H养老社区作为高品质养老社区的实践者,在投资运营模式上采用跨业整合的投资建设与因人分区的精准服务;其服务体系包括生活照料、医疗护理、精神抚慰、文化娱乐构成的高规格服务功能体系,适老化服务设施、人文化社区环境构筑的高配置服务环境体系,专业化护工、完善化物业和智慧化技术构建的高效率服务支持体系,形成了高品质养老社区投资建设和服务运营的标杆效应;针对政策变动、投资回收期长、需求不足的挑战,提出了应对思路。

关键词: 长寿时代, 高品质养老社区, 运营模式, 养老社区服务体系

Abstract: With the advent of the longevity era for the elderly, elderly care communities that meet the needs for high-quality care are being explored in practice. Promoting the sustainable development of such communities is a practical issue. Through literature research and case study, using organizational ecology theory, it is found that H retirement community, as a practitioner of high-quality elderly care community, adopts cross-industry integrated investment construction and precise services based on individual needs in its investment operation mode. Its service system includes a high-standard service function system consisting of life care, medical care, spiritual comfort, culture and entertainment; a high-configuration service environment system built by elderly service facilities and a cultural community environment; a high-efficiency service support system built by professional nursing staff, improved property management and intelligent technology. They have brought the benchmark effect for high-quality old-age community investment construction and service operation. In view of the challenges of policy change, long payback period and insufficient demand, this paper puts forward some countermeasures.

Key words: longevity era, high-quality elderly care community, operating model, elderly care community service system

中图分类号: 

  • C913.6