Research on the Effect of Office Chit -chat on Knowledge Concealment: The Chain Mediating Effect of Interpersonal Trust and Psychological Disengagement

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  • 1. College of Business, Fuyang Normal University, Fuyang Anhui 236000; 2. College of Information Engineering, Fuyang Normal University, Fuyang Anhui 236000

Received date: 2022-04-27

  Online published: 2022-10-31

Abstract

Office chit-chat, as an instant interaction ritual, has widely existed in Chinese organizations and its practical effectiveness has been tested. However, few studies explored the influence of office chit-chat on knowledge concealment and its mechanism. Based on affective event theory and resource preservation theory, we focused on the influence of office chit-chat on knowledge concealment and investigated the chain mediating effect of interpersonal trust—psychological disengagement. Regression analysis using 367 individual samples found that: Office chit-chat has a negative prediction effect on knowledge concealment; Interpersonal trust and psychological disengagement play a mediating role between office chit-chat and knowledge concealment; The chain relation of interpersonal trust—psychological disengagement has a significant mediating effect between office chit-chat and knowledge concealment. The conclusion not only expands the study on the outcome variables of office chit-chat, but also provides a practical reference for organizations to realize the positive effect of chit-chat and tackle employees’ knowledge concealment.

Cite this article

WANG Ping, WANG Yao-juan, WANG Xue-lian . Research on the Effect of Office Chit -chat on Knowledge Concealment: The Chain Mediating Effect of Interpersonal Trust and Psychological Disengagement[J]. Journal of Chaohu University, 2022 , 24(4) : 32 -39 . DOI: 10.12152/j.issn.1672-2868.2022.04.005

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